Terms & Conditions

By downloading, registering, accessing, or placing an order through our Online Application ("App"), the customer agrees to comply with these Terms & Conditions.

• Customers must provide correct and complete information while creating an account.
• Customers are responsible for maintaining the confidentiality of their login details.
• Any misuse of the account may result in suspension or termination of services.

• All products displayed on the App are subject to availability.
• Prices, offers, discounts, and schemes may change without prior notice.
• Product images are for reference purposes only. Actual packaging may vary.
• The final price applicable at the time of order confirmation will be considered valid.

• An order placed through the App is subject to acceptance and stock availability.
• We reserve the right to cancel or modify any order due to stock unavailability, pricing errors, technical issues, or any other valid reason.
• Customers will be informed in case of any cancellation or major change.

• Delivery timelines may vary depending on location, weather, traffic, and other operational conditions.
• Customers must provide the correct delivery address and contact details.
• The customer or an authorized person should be available to receive the order.
• Delivery charges, if applicable, will be displayed before order confirmation.

• Payments may be made through the payment options available on the App.
• For Cash on Delivery orders, customers must make payment at the time of delivery.
• In case of payment failure, the order may not be processed until payment is successfully received.

• Order cancellation will be allowed as per the cancellation policy displayed on the App.
• Refunds for eligible cancelled or returned orders will be processed through the applicable payment method.
• Refund processing time may depend on the bank or payment service provider.

• Customers should check the products at the time of delivery.
• Damaged, defective, expired, or incorrect products may be eligible for replacement or refund as per company policy.
• Perishable products and products with damaged packaging after delivery may not be eligible for return.
• The company reserves the right to verify any return or replacement request.

• Offers are subject to specific terms and availability.
• Two or more offers may not always be combined.
• The company reserves the right to modify or withdraw any offer without prior notice.

Customers shall not misuse the App, create fake orders, provide false information, or engage in any activity that may harm the company, delivery partners, employees, or other customers.

Customer information collected through the App will be used for order processing, delivery, customer service, and other legitimate business purposes in accordance with our Privacy Policy.

We make reasonable efforts to provide accurate product and service information. However, we shall not be liable for delays, interruptions, technical errors, or circumstances beyond our reasonable control.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the App after changes are published will be considered acceptance of the updated Terms & Conditions.

For any questions, complaints, or support related to orders or the Online Application, customers may contact our Customer Support Team through the contact details provided in the App.